Sender ID
When receiving a text message, the first thing most people check is who sent it. We are
far more likely to open and engage with a message when the sender is clearly
identifiable—whether it's a trusted friend or a familiar brand. In contrast, texts from
unknown or generic numbers can easily be ignored or mistaken for spam. Ensuring that
your messages come from a recognizable source is crucial to maximizing engagement and
building customer trust.
This is where SMS Sender IDs become a game-changer. Sender IDs allow businesses to send
marketing messages from a custom alphanumeric or numeric identifier, replacing generic
phone numbers with a branded name. This not only makes messages instantly recognizable
but also reinforces credibility and professionalism. With a branded sender ID,
businesses can improve open rates, increase customer confidence, and create a seamless
messaging experience that strengthens brand loyalty.
How Sender ID Works in Text Club
Your customers can set up their own Sender ID in Text Club. There is no limit to the number of Sender IDs that can be created.
You can also set up Sender IDs for your customers directly from the admin panel.
Whenever a customer sends a text message, they can choose the Sender ID they want to use
for that particular message.
PLEASE NOTE
Some countries require Sender IDs to be registered with the local telecom, and unregistered Sender IDs may be blocked. Please check with your sending server provider for more information.
Some countries require Sender IDs to be registered with the local telecom, and unregistered Sender IDs may be blocked. Please check with your sending server provider for more information.
How To Set Up Sender ID in Text Club
To set up a Sender ID in Text Club, follow these steps:
- Log in to your Text Club account as an administrator.
- Go to the SMS section in the left sidebar.
- Click on Sender IDs.
- Click on the Add Sender ID button.
- Enter the Sender ID you want to create. This can be an alphanumeric or numeric identifier.
- Select the customer you want to assign the Sender ID to.
- Click on the Submit button to save your changes.